Customer Service Specialist - AirBnB team
Enter the world of travel while enjoying work from home from any place in Latvia - join Concentrix + Webhelp and represent one of the largest travel companies in the world.
If you're looking for a remote job in Latvia that lets you travel the world from the comfort of your home - look no further! We are looking for Customer Support Specialists who are ready to grow and develop together with our AirBnB teams.
As one of us, we want you to feel like you're in the right place, so we offer you:
🏠 A job you can do remotely from the comfort of your home
🖥️ A computer, monitor, and the small equipment you'll need to do your work
💵 A salary of 1150 eur/gross
✈️ A $300 travel coupon from Airbnb every 6 months to fuel your travel needs.
👩🏻⚕️ A good health insurance which includes gym and dentistry
📱 Paid mobile phone bill
💳 Bonuses based on performance up to 100 eur/month
📈 Actual growth opportunities
👯♀️ Supportive and fun coworkers
How we work is simple: Concentrix + Webhelp is a business outsourcing company, meaning, we offer our services to other companies to help them handle customer service, finances and other business processes. As our colleague, you will be employed by Concentrix + Webhelp but supporting the clients of AirBnB, a vacation property rental platform.
What you will be expected to do is answer customer inquiries via text or phone in Russian & English and come up with solutions in cooperation with your Team Manager. These can be related to bookings, cancellations, or other lodging-related queries. You'll work in 8 hour long shifts, ranging from 9:00 to 0:00 from Monday to Sunday, giving you a better chance to manage your free time.
We think we'll be a great match if you're fluent in Russian and English, and have previous experience in call center environment!
If that sounds like you, all you'll need to do is complete our recruitment process which consists of an English and Russian language test, two interviews and, finally, a reference + clear criminal background check.
Enough about us - now we want to know more about you! 🤩 Press the button down below and send in your application in English at latest April 5th.
START: We offer several start dates during the spring
LOCATION: Work from home (we are only reviewing candidates who are living in Latvia)
EMPLOYMENT TYPE: Temporary (6-month contract)
WORKING HOURS: Monday to Sunday, 8 hour long shifts, ranging from 9:00 to 0:00
LAST APPLICATION DATE: 2024-04-05
We are proudly one team, one company. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
#English #Russian
- Department
- Customer Service
- Role
- Customer Support
- Locations
- Remote from Latvia
- Remote status
- Fully Remote
Remote from Latvia
Life at Concentrix + Webhelp
Concentrix + Webhelp gives you the opportunity to build work experience while working with customer service. Certified trainers give you the full training and you will meet so many people - both customers and colleagues. Our new colleagues usually start in a team, and complete their training together.
Your always welcome to apply for a job with us!
About Concentrix + Webhelp Latvia
We’re Concentrix + Webhelp, and we design, build, and run game-changing customer journeys that help brands grow across the world and into the future.
With operations in Latvia since 2017, we currently have two sites in Riga and Daugavpils and a workforce of more than 600 game-changers, each one determined to bring their own intelligence, empathy, and experience to the table every day. We invest in people and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their partners’ businesses.
Find new colleagues and lifelong friends in our global community of more than 440,000 game-changers. Now is the right time to reimagine the best version of you at Concentrix + Webhelp!
Customer Service Specialist - AirBnB team
Enter the world of travel while enjoying work from home from any place in Latvia - join Concentrix + Webhelp and represent one of the largest travel companies in the world.
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